Training                                                                    

 

Our training programs range from professional development workshops such as communication, feedback, time management, conflict management, and customer focus, to  leadership, sales, and high-performance workshops including strategy, setting goals, teamwork, empowering others, trust, and emotional intelligence.  We offer more than 1800 e-Learning programs including business, personal and computer skills.  We can customize all in-house programs and webinars to meet your needs. 

 

We also offer "train-the trainer" programs as well as training materials.  Please contact us for more information.

 

Click the buttons below for further information on our training programs.

 

 Compass Series Public Workshops         In-House Workshops         Online e-Learning Subscriptions

 

Our goal is to create a high-performance organization, one in which all employees feel and act like partners in the business.  Here we compare and contrast a high-performance organization with a traditional one:

                               

HIGH-PERFORMANCE ORGANIZATION

TRADITIONAL ORGANIZATION

Customer-focused.

Internally-focused.

Decentralized structure with autonomous, self-regulating work units.

Centralized and bureaucratic structure.

Planning and coordination done by work teams.

Planning and coordination by management.

Jobs are broadly defined.  Employees possess multiple skills.

Specialization and narrowly defined jobs.

There may be many ways to achieve same level of performance.

Standardization of performance. One single best way to do a job.

Minimum of rules. Values and common sense govern behavior.

Uniform, strictly-enforced policies. “Do things by the book”.

Department boundaries determined by task inter-relationship (product- or process-focused).

Dept. boundaries determined by similarity of function (Engineering, Manufacturing, etc.)

Training focuses on total employee development (e.g. business understanding, teamwork, etc.)

Training focuses on technical skills.

Rewards based on effectiveness of team.

Rewards based on individual performance.

Employees viewed as partners.

Employee viewed as tools of management.

Quality of life of employees is imperative to company.

Alienated and unhappy employees accepted as given.

 

 

Please contact us for more information.

Los Angeles, Ventura County, Orange County and worldwide locations.

                            

 

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